bartainer

im’s Steakout 4000 Seneca Street, West Seneca, NY 14224

First, I want to be fair and of course very honest. The food (steak sub) was very good and the service was excellent; however, the restaurant was dirty. There was food on the floor, counters were not wiped down and (no kidding) there was embedded food on some of the tables. Seriously, for a place that has an excellent reputation for food should also carry the same reputation for being clean.

In addition (this is disgusting), an employee was standing outside the FRONT door (approx. 15 feet from the door) smoking her cigarette. After she was through smoking she did NOT wash her hands, she proceeded to put her gloves on and make food. Yes, she did have gloves on; however, not washing your hands after smoking is disgusting. According to the NYS Department of Health hands should be washed after smoking.

I did send the main office an email and there has been NO reply. I’m disappointed! Will I visit again, maybe, if the restaurant is clean.